The Zima approach
I assess the task, agree the plan with you, carry out the on-site work and check the result with you. If a specialist workshop is needed, I coordinate it and remain your contact.
01 / Share the detail
Send a few photos and a short description. An overall view, the affected detail and any visible hardware are a useful starting point.
No technical language needed. A simple “it catches here” is enough.
02 / Make a considered plan
I clarify the issue, discuss what can be done and recommend the appropriate visit or project format. Scope, costs and building requirements are reviewed before scheduling.
Materials, specialist services and any further work are agreed separately.
03 / Work with care
I arrive prepared for the agreed work, protect surrounding surfaces and take the time to understand the construction before making changes.
If something unexpected changes the plan or the cost, I discuss it with you first.
04 / Check the result
I review the result with you, check operation and explain any relevant care. If a workshop or another stage is needed, you have one person coordinating the next step.
The aim is to become the person you feel comfortable calling again.
What every visit is built on
Practical knowledge of how interior elements are built, fitted and repaired.
Respect for finishes, hidden fixings and the limits of each material.
Direct communication with Zima throughout the work.
Care for the value, history and meaning a piece holds for you.
Let’s take care of it
Send a few photos and a short description of the work in your Manhattan home.